Terms of Service

Last updated: April 7, 2026

1. Acceptance of Terms

By accessing or using BYOMailer ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

BYOMailer is an email marketing platform that integrates with your Amazon Web Services (AWS) Simple Email Service (SES) account. You provide the sending infrastructure; we provide the marketing tools.

3. Account Requirements

You must provide accurate information when creating your account. You are responsible for maintaining the security of your account credentials and your AWS credentials. You must be at least 18 years old to use the Service.

4. Acceptable Use

You agree not to use the Service to:

  • Send unsolicited or spam emails
  • Violate any applicable laws, including CAN-SPAM, GDPR, or CCPA
  • Send emails with misleading headers or deceptive subject lines
  • Harvest or collect email addresses without consent
  • Distribute malware, phishing content, or harmful material
  • Impersonate any person or entity

5. Billing and Payments

Paid plans are billed monthly or annually. Fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice. AWS SES costs are billed separately by Amazon and are not included in BYOMailer's fees.

6. Your Data

You retain ownership of all data you upload to the Service, including contacts, email content, and templates. You are responsible for ensuring you have the right to use and send to the email addresses in your account.

7. AWS Credentials

You provide AWS IAM credentials to connect your SES account. We store these credentials securely using encryption at rest. We only use your credentials to perform actions you initiate through the platform (sending emails, managing identities, etc.).

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Email delivery depends on AWS SES availability and your SES account status.

9. Termination

Either party may terminate the agreement at any time. Upon termination, you may export your data. We may suspend or terminate your account for violations of these terms.

10. Limitation of Liability

BYOMailer is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including email deliverability issues, SES account suspensions, or data loss.

11. Changes to Terms

We may update these terms from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance.

12. Contact

Questions about these terms? Contact us.